Château Font Alba

Privacy Policy

Version May 2018

Who are we?

Château Font Alba-Domaine wine tourism en Provence PUY campaign, 84400 APT – LUBERON – Tel: + 33 (4) 90 06 12 83 – Mobile: + 33 (6) 10 13 64 42 – Email: chateaufontalba@orange.fr

Owner and responsible for the processing of your personal data: Anne-Sophie and Pascal BURLET, owners of the Domain de Font Alba

Definition and NATURE of personal data

When using the services that can be viewed on our website, https://www.chateaufontalba.com/we may ask you to provide us with personal data. “Personal information” means any data identifying a person, e.g. your surname, first name, telephone number or e-mail address, as well as any other information you choose to provide.

Use of collected personal data

Your personal data is collected to meet one or more of the following conditions:

To carry out customer management, including reservations, invoices and follow-ups,
To create a file of users, customers and prospects,
Provide business use and service statistics
Comply with our legal and regulatory obligations.
We will inform you, when requesting your personal data, whether certain data must be provided or if they are optional.

Comments and Guestbook

When you leave a comment on our website, the data entered in the comment form and guestbook, your IP address and user agent of your browser are collected to help us detect unwanted comments.

A anonymized string created from your e-mail address (also known as hash) can be sent to the Gravatar service to see if you are using it. The confidentiality clauses of the Gravatar service are available here: https://automattic.com/privacy/. Afternoon

CONTACT Forms

The https://www.chateaufontalba.com website uses a contact form. When you fill in fields, the information you are asked for is mandatory, as this information is necessary to provide you with information about our products and services or to allow you to make a reservation request or Information. If this mandatory information is not communicated to us, we will not be able to provide you with what you expect.

We collect information that you voluntarily provide, especially when you fill out a contact form. Personal information collected may include your name, first name, email address, telephone number, function within your company, civility, company or any other personal data that you have voluntarily entered on the fields Open the form.

A consent from you to the use of your personal data as part of our trade will be requested to validate the sending of the form.

Cookies

If you file a comment on our website or the guestbook, you will be asked to register your name and email address in cookies. It’s only for your convenience so you don’t have to enter this information if you file another comment later. These cookies expire after one year.

What is a COOKIE?

A cookie (or connection indicator) is a set of data stored on your terminal’s hard drive (computer, tablet, mobile) through your browsing software when you visit an online service.

Cookies registered by us or by third parties when you visit our sites and applications do not personally recognize you as an individual, but only recognize the device you are currently using. Cookies do not store any sensitive personal data but simply give information about your browsing so that your terminal can be recognized later.

Cookies do not cause damage to your device, but make it easier, for example, to regain your preferences, to pre-fill certain fields and to adapt the content of our services.

You only choose if you want to have cookies stored on your device and you can easily control the recording of cookies.

What are the cookies on our site? Functional cookies

The functional cookies we emit allow us to:
To adapt the presentation of our site to the display preferences of your terminal (language used, display resolution, operating system used, etc.), depending on the hardware and software of visualization or playback that your terminal Has
Facilitate your search by keeping your search automatic;
Improve your user experience by pre-filling certain fields of our forms.

Statistics (or analytics) cookies
The analytical cookies we emit allow us to better know our site and to improve our services by establishing statistics and volumes of attendance and use (topics and contents visited, course…).

With your prior consent, we automatically receive and record information from your computer and the browser used:

IP Address
Location
The equipment used
The page visited
The actions carried out on the site

We use recognized tools such as Google Analytics to collect statistics on user behavior.

You can also prevent Google from collecting and using data (cookies and IP address) by downloading and installing the browser plug-in available on HTTPS://TOOLS.GOOGLE.COM/DLPAGE/GAOPTOUT?HL=FR

For more information on the relevant terms of use and data confidentiality, please visit http://www.google.com/analytics/terms/fr.html

Use and TRANSMISSION of your personal data

We do not sell, trade and transfer your personally identifiable information to third parties.

You always have the possibility to contact us by mail, by email or by phone to see the personal data about you that are in our possession.

Data storage times

Your personal data is kept for a period of time that does not exceed the time required for the purposes for which it was collected.

Thus, within the framework of our commercial relations, your data will be kept for the duration of our contractual relationship and during the legal limitation period as from the end of the said contractual relationship, when they are of interest Including the establishment of evidence of a right or contract.

The data collected for commercial prospecting purposes will be retained for a period of one year.

The rights you have on your data

You have the right to access, rectify and erase your personal data, as well as a right to limit the processing and portability of your data. You also have the right to object to the processing of your personal data as well as the right to object to the processing of your data for prospecting purposes. You finally have the right to lodge a claim with the CNIL.

You can exercise your rights at any time by contacting the owner of the Font Alba Estate (see our details above).

Last clarification: Any request by mail or e-mail must be signed and accompanied by a photocopy of an identity title bearing your signature and specify the address to which the answer will be sent. A response will be sent to you within one to three months of receiving the request.

Recipients of collected data

Only our employees, the services we use and third-party trusted applications can have access to your personal data. Government agencies can also be recipients of your personal data, exclusively to meet legal obligations.

Transmission of your personal data

We undertake to carry out any transfer of personal data to a non-member State of the European Community without your explicit agreement.

How we protect your data

Your personal data is stored in our databases and at our 1 & 1 hosting company whose datacenters are located in Germany.

We aim to always keep your personal data in the safest and most secure way, and only for the duration necessary to achieve the purpose pursued by the treatment. That is why we are implementing all the appropriate measures to prevent, as far as possible, any alteration or loss of your data or any unauthorized access to it.

In this perspective, we take the appropriate physical, technical and organizational measures to prevent, as far as possible, any alteration or loss of your data or any unauthorized access to it.

Our 1 & 1 hosting provider protects its servers with multiple firewalls, performs maintenance and a regular technological security watch.

Our site conforms to the HTTPS protocol by integrating an SSL certificate that ensures the security and encryption of information and data transfers.

Procedures implemented in the event of data leakage

In the event of a leak and/or violation of the security systems The server or site will be stopped the time to find the flaw and repair it. Consent

When you choose to provide your personal data, you expressly consent to the collection and use of your personal data in accordance with the provisions of this privacy policy and the legislation in force.

Changes

We can change this policy from time to time, and if we do we will publish changes on this page. If you continue to use the Services after these changes are in effect, you agree to the revised policy.

Contact

If you have any questions about this Privacy policy, please contact us by email:chateaufontalba@orange.fr